Euxton Hall Hospital (8)
Private hospital, North West England

This is my second hip replacment at Euxton Hall. Great professional and caring surgeons. Follow up procedures were also excellent with
nursing staff going out of their way to assist me with some minor issues I had post op. This was not my only experience at Euxton and
had same past experiences for both orthopeadic and spinal treatments. My recoverys were better than expected.
 

Reviewer: Username: Allenns Age: 55 yrs and above Location: Chorley, UK Gender: male Operation or treatment: Hip Replacement

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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From pre op, inpatient through to post op, the care received from all the team at Euxton was truly outstanding. I have never experienced
such a consistently high level of hospital treatment at every stage, provided in such a cheery and patient focused manner. I was under
the reliable care of Professor Tim Board (who had previously performed my other hip replacement 7 years ago at the Wrightington). He is
brilliant! Nursing staff I would particularly like to give mention to during my stay of 3 days were: Gemma - thorough pre op
providing lots of information efficiently and warmly and my first impression of the hospital. Carol - attentive and calming checkin on
the ward putting me immediately at ease on arrival. Lorraine, Denise, Chloe and Kirsty were all so lovely - cheery and nothing too much
trouble. Special mention to Fiona who was my day 2 nurse and couldn’t have been more attentive or caring with time to chat at the same
time as getting all the jobs done. I felt extremely well cared for and the patient focus at Euxton is truly exemplary. There is
clearly a happy vibe amongst those who work there - lying in my room I could regularly hear the banter and laughter from them as they
passed by. All helps the healing process I believe. A welcome phone call once I had arrived home was unexpected but helped me sort
some pain management issues I was having at home. COVID measures were great at every stage and I felt safe throughout the whole
procedure. Thank you very much.
 

Reviewer: Username: Sue for new hip Age: 55 yrs and above Location: Cheshire, UK Gender: female Operation or treatment: Full Hip Replacement

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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It was good hospital ! Good service ! Nurses etc. looked after really well !
 

Reviewer: Username: H Age: 55-0 Location: Wigan , UK Gender: female Operation or treatment: Colonoscopy

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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A very reassuring experience with all the care and attention you would expect from a top professional private hospital. I was very well
looked after throughout my procedure and short stay.
 

Reviewer: Username: Paul M Age: 55 yrs and above Location: Euxton Gender: male Operation or treatment: Repair

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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As usual at Euxton Hall, everyone I came into contact with during my stay was excellent, thank you, great teamwork all round.
 

Reviewer: Username: GBR Age: 55 yrs and above Location: Chorley, Lancashire Gender: male Operation or treatment: Laparoscopic Cholecystectomy

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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I've just spent a night recovering after surgery and feel much better this morning. I've had a number of appointments here this year
building up to the last resort for a herniated disc. At every visit and more so whilst staying overnight, all the staff that work here
genuinely care about your health and well being, that is clearly evident in the way they work. My consultant (Mr Alex Baker) has been
fantastic throughout I his advice and treatment. The rooms are always spotless and comfortable and the staff simply can't do enough for
you.
 

Reviewer: Username: AR72 Age: 35-44 Location: Euxton, UK Gender: male Operation or treatment: Lumbar micro discectomy

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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I was referred to Euxton Hall by my GP. I had opted to be treated privately as I had heard that Euxton Hall had state of the art
diagnostic equipment. I was offered an appointment almost immediately. From the moment I arrived I was treated with kindness and
courtesy and I had complete confidence in the consultant, Mr Harland. A breast care nurse, Sarah, was present throughout and she was
just wonderful. Very sympathetic and reassuring. She also chased my results and let me know the outcome as soon as she could.
Fortunately, the lump Mr Harland found was benign, but if it hadn't been I would have been very happy to continue my treatment with him.
 
Client Response:
Thank you for leaving a review and for your kind words. We are pleased you had a good experience. We will share your feedback with our teams, thank you.
 

Reviewer: Username: Mutti Age: 55 yrs and above Location: Lancashire Gender: female Operation or treatment: Consultation, ultrasound scan, and mamogram

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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I was referred to Mr Shah by my GP when my periods became troublesome (painful & heavy) and I was experiencing abdominal discomfort most
of the month. My uterus also felt suspiciously lumpy). I was given an appointment within 1 week to see Mr Shah. On arrival we (I took a
friend as moral support) were asked to wait in the Premier lounge which was lovely and were given tokens for the fancy coffee machine!
My appointment was on time and I was examined by Mr Shah who said he could definitely feel fibroids and advised me to have a scan to
determine the size and number of them, we could then decide what to do about them. Mr Shah was very good, he explained in simple terms,
even drawing a diagram for me! He told me to make an appointment to see him after my scan. I went to the desk to book a scan and was
told that I could have it within the hour if I could hang on so I did! My scan revealed numerous fibroids but they were all small.
Everything else was normal so I was very relieved. I saw Mr Shah at the same time the following week. He told me that no treatment was
technically necessary but advised a repeat scan in 12 months unless my periods became unbearable in which case to come back sooner. He
drew another diagram too! At all times he was very friendly, professional and courteous. My friend and I commented on his excellent
manner and I felt very at ease. All the staff we came into contact with were polite and charming. I would thoroughly recommend Euxton
Hall, you cannot put a price on peace of mind and I would still be waiting many weeks for my initial consultation under the NHS.
 
Client Response:
Thank you for leaving a review and for your kind words. We are pleased you had a good experience. We will share your feedback with our teams, thank you.
 

Reviewer: Username: JulieC Age: 35-44 Location: Chorley, UK Gender: female Operation or treatment: Diagnosis

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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