BMI The Clementine Churchill Hospital (2)
Private hospital, South East England

I was so impressed with all the quality care I received from the receptionist, the man that showed me to my room. The phlebotomist, the
lady in the ECG dept and CT scan. All the brilliant Nurses, special mention to Mellisa,Jaswinder and Fredericka. A massive thanks to Mr
R Farrell( surgeon) and Dr D Vaughan ( anaesthetist) Thankyou all so much
 

Reviewer: Username: Retired Nurse Age: 55-0 Location: Hayes Gender: female Operation or treatment: Nasal & sinus

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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Paid privately for a knee replacement under the BMI Option package for fixed price surgery. Chose the Clementine because of the
surgeon's reputation and expertise in knee replacement (Mr John Hollingdale), the quality of physiotherapy service and the low post
operative infection rates. Also has a hydrotherapy pool on site. Nursing and physiotherapy staff were excellent. With a knee
replacement, the quality of the physio is really important. Admin and financial side of the treatment was less impressive - poor
communication and slow to respond to queries. My Ipod disappeared from my bedside during my stay, and I didn't even get an apology!
 

Reviewer: Username: keefyp Age: 50-64 Location: Hertfordshire, UK Gender: male Operation or treatment: Knee replacement

Ratings: Outcome of treatment: Quality of care: Value for money: Patient Communication: Hospital/clinic Environment:

 
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